Knowledge Base

How free servers work, and what to do when something looks wrong.

Getting started

How do I connect to my server?
Your address, where to find it, and what to type into Minecraft.
Why does my server go to sleep?
Sleeping is how the free tier stays free, and what happens to your world.
How do I wake a sleeping server?
Just try to join it. Or press Start.
What does "In queue" mean?
Every slot is busy. Your server starts on its own when one frees up.

Managing your server

Controlling who can join — and who can wake your server
The whitelist does more here than it does on a normal server.
What are the limits?
Servers, memory, storage and players on the free tier.

Running a paid server instead? The Spawnly knowledge base covers those.